Studio Policy For Katy Rose Enhancement
By booking an appointment with Katy Rose, you acknowledge that you have read, understood, and agreed to the following policies.
1. Booking & Appointments
• All appointments must be booked in advance via [online booking / phone / email].
• A non-refundable booking deposit may be required to secure your appointment. This deposit is deducted from the total service cost.
• Please arrive on time. Arriving early may disrupt the previous client.
• Clients arriving more than 10–15 minutes late may have their appointment shortened or rescheduled, and the deposit may be forfeited.
• We recommend booking future appointments before leaving the studio to secure preferred dates and times.
2. Cancellations, Rescheduling & No-Shows
• A minimum of 24–48 hours’ notice is required to cancel or reschedule (SPMU services require 48 hours’ notice).
• Cancellations or reschedules made outside the notice period may result in loss of deposit or a 50% service charge.
• No-shows or same-day cancellations will be charged 100% of the service cost and may require prepayment for future bookings.
• Repeated cancellations or no-shows may result in refusal of future bookings.
3. Consultations, Medical Disclosure & Patch Tests
• A consultation is mandatory for all semi-permanent makeup services and may be required prior to booking.
• Patch tests are mandatory for SPMU services and strongly recommended for lash and brow tinting or chemical treatments. Patch tests must be completed 24–48 hours prior to treatment.
• Clients must disclose all relevant medical conditions, allergies, medications, pregnancy, skin conditions, or recent cosmetic procedures.
• Failure to disclose medical information releases the studio from liability.
• The artist reserves the right to refuse or discontinue a service if it is deemed unsafe or unsuitable.
4. Hygiene, Health & Safety
• All tools are sterilized, disinfected, or single-use, in accordance with local health regulations.
• PPE (gloves, masks where required) is used for all applicable procedures.
• Clean towels, applicators, and disposables are used for each client.
• Clients presenting with contagious conditions, infections, or open wounds may be refused service.
5. Services & Aftercare
Lash Extensions
• Avoid water, steam, sweating, and makeup for 24–48 hours post-treatment.
• Use oil-free products only.
• Do not rub, pull, or pick lashes.
• Lash fills are recommended every 2–3 weeks for best results.
Brow Services (Tinting, Lamination, Shaping)
• Avoid exfoliation, retinol, acids, or chemical treatments near the brow area 7 days before and after treatment.
• Results and longevity vary based on skin type and aftercare.
Semi-Permanent Makeup (Microblading, Lip Blush, Eyeliner, etc.)
• Results vary and may require 1–2 touch-up sessions for optimal outcome (not always included unless stated).
• Initial swelling, redness, scabbing, and color changes are normal during healing.
• Final healed results may take 6–8 weeks.
• Strict adherence to aftercare instructions is essential. Failure to follow aftercare voids any touch-up guarantees.
6. Payment
• Full payment is required on the day of service via [cash / card / digital payments].
• Prices are subject to change and are confirmed at the time of booking.
• Packages, memberships, and gift cards are non-refundable and must be redeemed within their validity period.
7. Refunds, Corrections & Satisfaction
• Due to the nature of beauty and cosmetic tattoo services, all services are non-refundable.
• Concerns must be reported within 48 hours of the appointment.
• Where appropriate, a complimentary adjustment may be offered at the artist’s discretion.
• Dissatisfaction based on personal preference, healed results, or lifestyle factors does not qualify for refunds.
8. Photography, Media & Marketing
• Photos and videos may be taken for portfolio, website, and social media use with client consent.
• Clients may opt out of photography by notifying the artist prior to the appointment.
• All images remain the property of the studio.
9. Client Conduct
• Respectful behaviour toward staff and other clients is required.
• Abusive, aggressive, or inappropriate behavior will result in immediate service termination without refund.
• Children, additional guests, and pets are not permitted unless pre-approved.
10. Liability & Consent
• By proceeding with any treatment, clients acknowledge and accept the inherent risks, including allergic reactions, pigment retention issues, or uneven results.
• The studio is not responsible for reactions caused by undisclosed medical conditions, previous cosmetic work, or failure to follow aftercare instructions.
• Results are not guaranteed and vary from person to person. Thank you so much
Agreement
By booking an appointment, you confirm that you have read, understood, and agreed to all studio policies.
